Peace of Mind package (POMPs) Platinum for PBXact 1 additional user with coverage for 1 year from previous expiration or purchase date.
This provides;
- Support for reporting and resolving bugs.
- Feature Upgrades (released about 3 4 times a year)
- Guaranteed 2 Hour SLA Response Times between 9AM and 6PM Central Time
- Guaranteed 2 Hour SLA Response Times after business hours for System Wide Outages
- Access to purchase additional support credits for Configuration setup and help.
Please review before purchase our full Terms of Service for all Support and Maintenance Services
here.
View full details on POMPs packages
here.