Peace of Mind package (POMPs) Platinum for PBXact 200 systems with coverage for 1 year from previous expiration or purchase date.
This provides;
- Support for reporting and resolving bugs.
- Feature Upgrades (released about 3 4 times a year)
- Guaranteed 2 Hour SLA Response Times between 9AM and 6PM Central Time
- Guaranteed 2 Hour SLA Response Times after business hours for System Wide Outages
- 120 Support credits included to assist with configuration or general support questions
- Access to purchase additional support credits for Configuration setup and help.
Please review before purchase our full Terms of Service for all Support and Maintenance Services
here.
View full details on POMPs packages
here.